Last Revised: 05/10/2026

Introduction

This Privacy Notice ("Privacy Policy") explains how PrintWithMagic ("us", "we", "our", or "Company") collects, uses, shares, and protects information about users ("you" or "User") of our website at printwithmagic.com (the "Website") and our services for creating and ordering personalized products, including AI-generated personalized comic books (digital and printed) and personalized cartoon-designed ornaments (collectively, the "Services").

The details of the Company are as follows:

PrintWithMagic Derech Menachem Begin 132 Tel Aviv, Israel hey@printwithmagic.com

We may revise this notice from time to time, in our sole discretion. The most current version will always be posted on our Website (as reflected in the "Last Revised" heading). We encourage You to visit this page regularly for any changes.

What Information We Collect

We collect the following categories of personal information ("Personal Information"):

  • Account & Contact Information: Your name, email address, and (where applicable) phone number — collected when You sign up, place an order, contact us, or subscribe to updates.
  • Order & Billing Information: Shipping and billing addresses, order details, and limited payment metadata. Card numbers and other payment details are processed directly by our payment processor (e.g., Shopify) and are not stored on our servers.
  • User-Submitted Content: Photos, names, descriptions of likes/habits/relationships, story prompts, free text, and any other content You upload or enter to generate a personalized Product. Photos may include images of You and other people whose consent You have obtained.
  • Generated Content: Outputs created by our AI generation systems based on Your User-Submitted Content (for example, comic book panels, covers, story text, ornament designs).
  • Device Information: Connection details and information about Your device, software, or hardware that may identify You, such as IP address, browser type, OS version, device type, and language.
  • Usage Activity: Information about Your activity on the Website such as pages visited, clicks, actions, time on page, browsing patterns, referral source, and session activity.

How We Use the Information

We use the Personal Information we collect for the following purposes:

  • To provide, operate, and improve the Services and our Products, including generating, refining, and fulfilling personalized comic books, ornaments, and other Products You order.
  • To process and ship Your orders, communicate order status updates (such as approval-required emails for personalized comics, shipping notifications, and tracking), and provide customer support.
  • To detect, investigate, and prevent fraud, abuse, security incidents, or any activity that may jeopardize the integrity of the Services.
  • To comply with applicable law, regulation, court order, or governmental request, and to enforce our Terms of Service.
  • To send marketing communications, including reminders, promotional offers, holiday notifications, and product updates, where permitted by law and based on the contact information You provided. You may opt out of marketing emails at any time using the unsubscribe link in those emails or by contacting us at hey@printwithmagic.com.
  • To analyze usage patterns and conduct internal research to improve the Website, the AI generation quality, and the user experience.

How User-Submitted Content (Including Photos) Is Used

Photos and personal descriptions are central to creating Your personalized Product. We process this Content as follows:

  • We send Your uploaded photos and prompts to our Third-Party AI providers (currently Google AI / Gemini and OpenAI) so they can generate personalized images and story content. These providers process the Content under their own privacy and data-handling terms; we share with them only what is necessary to perform the generation.
  • We store Your uploaded photos and Generated Content with our image hosting provider (currently Cloudinary) for the duration needed to deliver, fulfill, and (where applicable) reprint Your Products.
  • For printed Products, we transmit the Generated Content to our print-on-demand and fulfillment partner (currently Lulu, or other partners we may use from time to time), who prints and ships the Product to You.
  • For email communications, we use our email service provider (currently Resend) to deliver order, support, and marketing messages.

You are responsible for ensuring You have the right to upload any photo You submit, and (where applicable) the consent of every person depicted, and (for minors) the consent of their parent or legal guardian. Please see our Terms of Service.

Children's Privacy

Our Services are intended for adults aged 18 or older (or the age of majority in Your jurisdiction). We do not knowingly collect Personal Information directly from children. Photos of children may appear in personalized Products only when uploaded by a parent or legal guardian who has provided consent, and the parent or guardian remains responsible for the use of those photos. If You believe a child has provided us with Personal Information without proper consent, please contact us at hey@printwithmagic.com and we will take reasonable steps to delete it.

Legal Basis (EEA / UK Users)

If You are in the European Economic Area or United Kingdom, we process Personal Information under the following legal bases:

  • Contractual necessity: to perform our contract with You and deliver the Services and Products You order.
  • Legitimate interests: to operate, secure, and improve our Services, prevent fraud, and conduct ordinary business activities.
  • Consent: where required, for example for certain marketing communications and certain cookies.
  • Legal obligation: where we are required to retain or disclose information by law.

Cookies and Related Technologies

Cookies are small data files placed on users' devices to monitor how users interact with websites and other online services. Cookies can identify Your IP address, browser type, domain name, and the specific web pages You access.

We and our service providers may use cookies and similar technologies to:

  • Remember Your preferences and provide a smoother experience (e.g., session cookies that keep You signed in).
  • Optimize, personalize, and improve the Services and our communications with You.
  • Measure performance and analyze usage.
  • Enable advertising delivered to You to be more relevant.

Most web browsers allow You to erase or block cookies, or to be notified when one is set. If You disable cookies, parts of the Services may not function correctly.

We use the following analytics and marketing technologies:

  • Amplitude — product analytics. See: https://amplitude.com/trust
  • Google Analytics / Google Ads pixel — measurement and advertising.
  • Meta (Facebook/Instagram) pixel — advertising and remarketing.
  • TikTok pixel — advertising and remarketing.

You may opt out of pixel tags and other advertising tracking technologies at: www.networkadvertising.org/choices or www.aboutads.info/choices.

With Whom We Share Personal Information and For What Purpose

We do not rent or sell Personal Information. We may share Personal Information with the following categories of recipients:

  • Service providers and processors that help us operate the Services, including:
    • Cloud hosting and image storage providers (e.g., Cloudinary).
    • AI model providers used to generate text and images (e.g., Google AI / Gemini, OpenAI).
    • Payment processors and storefront providers (e.g., Shopify) that handle billing and transactions.
    • Print-on-demand, fulfillment, and shipping partners (e.g., Lulu and shipping carriers).
    • Email and messaging providers (e.g., Resend).
    • Analytics and advertising providers (as listed above).
    • Customer support tools and auditors or advisors of our business.
  • Affiliates and subsidiaries of the Company.
  • Potential purchasers, investors, or successors in a corporate transaction (such as a merger, acquisition, or sale of assets).

We may also disclose Personal Information when we have a good faith belief that disclosure is helpful or reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request;
  • Enforce our policies and agreements, including investigations of potential violations;
  • Investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues;
  • Establish or exercise our legal rights or defend against legal claims;
  • Prevent harm to the rights, property, or safety of us, our affiliates, our users, You, or any third party;
  • Cooperate with law enforcement agencies;
  • Enforce intellectual property or other legal rights.

International Transfer

Because we operate globally, we may transfer Personal Information to countries other than the one in which it was collected, including to the United States and other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws, and we use legally approved transfer mechanisms (such as Standard Contractual Clauses) or rely on adequacy decisions, where required.

Retention of Information

We retain Personal Information for as long as it is needed to provide the Services, fulfill the purposes described in this Privacy Policy, comply with applicable laws and tax/accounting requirements, resolve disputes, and enforce our agreements. Retention periods are determined by the type of information collected and the purpose for which it is used. We may keep records of Personal Information, account creation, communications, and order history as required by applicable laws and regulations.

We may rectify, supplement, or remove incomplete or inaccurate information at any time and at our own discretion.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on Your jurisdiction, You may have the following rights regarding Your Personal Information:

  • Right of access: to request a copy of the Personal Information we hold about You.
  • Right of rectification: to ask us to correct inaccurate or incomplete Personal Information.
  • Right of erasure ("right to be forgotten"): to ask us to delete Personal Information about You, subject to legal obligations that may require us to retain it.
  • Right to restriction: to ask us to restrict the processing of Your Personal Information.
  • Right to object: to object to processing based on our legitimate interests or for direct marketing.
  • Right to portability: to receive a copy of the Personal Information You have provided in a structured, machine-readable format.
  • Right to withdraw consent: where processing is based on consent, You may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact us at hey@printwithmagic.com. We may ask for additional information to confirm Your identity. Please note that these rights are not absolute and may be subject to our own legitimate interests, contractual obligations, and regulatory requirements.

If You wish to raise a complaint about how we have handled Your Personal Information, please contact us first at hey@printwithmagic.com. If You are not satisfied with our response or believe we are processing Your Personal Information unlawfully, You may file a complaint with the data protection authority in Your jurisdiction.

California Residents (CCPA / CPRA)

If You are a California resident, You have the right to know what Personal Information we collect, use, disclose, and ( if applicable) sell or share, the right to request deletion or correction of Your Personal Information, the right to opt out of the sale or sharing of Personal Information for cross-context behavioral advertising, and the right not to be discriminated against for exercising these rights. We do not sell Personal Information for money. To exercise these rights, contact us at hey@printwithmagic.com.

Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no industry standard for responding to such signals, our Services do not currently respond to them.

Contact Us

If You have any questions about this Privacy Policy or our privacy practices, please contact us at hey@printwithmagic.com.